In the event of inclement weather, clients signed up for the class will receive an email at the email address associated with their MindBody account at least one hour prior to class start.
You may cancel your reservation up to 8 hours prior to the start of class. That class will be returned to your account for future use. If you cancel within our 8-hour cancellation window, you will lose the class.
By signing up for the waitlist, you are signing up for the class. If you get off the waitlist, you’ll receive an email at the email address associated with your MindBody account. You may be added to the class from the waitlist several hours before the class start, or at the start of class due to no-shows. If you are not present and added to the class from the waitlist, you’ll be penalized as a no-show. If you do not plan to come to the studio and wait, you need to remove yourself from the waitlist prior to class start time. By removing yourself from the waitlist prior to being added to the class, you will not be penalized as a late cancel/no show. This policy is strictly enforced in our outdoor offerings due to capacity restrictions.
Spots on the waitlist are released to waitlisted clients three minutes prior to the start of class. If you are running late, call the studio and we’d be happy to hold your spot for you!